State of Minnesota Jobs

Working Title: Child Safety and Permanency Communications Officer

Job Class: Communications Specialist 1

Agency: Human Services Dept

• Job ID : 77728

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/20/2024

• Closing Date : 07/03/2024

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS - Central Office / Children and Family Services / Child Safety and Permanency

• Work Shift: Day Shift

• Work Hours : 8:00 am - 4:30 pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $24.92 - $36.34 / hourly; $52,032 - $75,877 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including child care and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. This position will become a part of DCYF.

* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states) and flexible hours options are available .*

As Communications Officer for the Child Safety and Permanency (CSP) Division, you will be responsible for coordinating and managing the internal document publication process, serving as the editor/writer, providing quality assurance on external communication and coaching staff. This position edits written communication produced by CSP staff primarily for external partners and stakeholders but will include internal communication when requested. This position has a critical role in ensuring external communication is accurate, consistent, clear, understandable, respectful and in plain language. Responsibilities include:

• Coordinate and manage all aspects of the document publication process from beginning to finalization for Child Safety and Permanency (CSP). This requires tracking each request, prioritizing projects, providing technical assistance to staff on their role and process, problem-solving when issues arise, understanding roles and responsibilities of others involved in the execution of the publication process and time management.

• Edit written communication intended for external partners and stakeholders and edit internal communication when requested..

• Provide coaching to Child Safety and Permanency (CSP) staff on plain language, grammar, sentence structure, department and AP styles and other aspects of the publication process.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

One (1) year of professional experience OR 3 years of advanced technical or paraprofessional experience in communications disseminating complex information and writing diverse communications for a variety of audiences. Experience must clearly demonstrate:

• Demonstrated ability to write and edit clearly in both the journalistic, associate press and standard office styles and in plain language.

• Knowledge of applying plain language and digital accessibility tools to make content accessible.

• Expertise in organizing and maintaining content.

• Experience in understanding of different approaches for writing for print, webpage, texting and social media.

• Expertise in planning, developing, and implementing effective communication strategies.

• Experience identifying gaps and opportunities in communication and plans to respond with solutions.

• A Bachelor’s degree in a related field can substitute for 1 of the 3 years require of advanced technical or paraprofessional experience.

Preferred Qualifications

• Social services experience.

• Knowledge of Child Safety and Permanency programs.

• Experience using project management tools to track and measure work.

• Ability to translate complex program policies into easy-to understand instructions.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.