Job Information
State of Minnesota Administrative Assistant - Office & Admin Specialist Int in St. Paul, Minnesota
Working Title: Administrative Assistant
Job Class: Office and Administrative Specialist, Intermediate
Agency: Cosmetologist Exam Board
Job ID : 77655
Location : St. Paul
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 06/15/2024
Closing Date : 06/24/2024
Hiring Agency/Seniority Unit : Cosmetologist Exam Board / Cosmetologist Exam Bd-AFSCME
Division/Unit : Cosmetologist Examiners Board / Licensing
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : Board of Cosmetologist Examiners
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Board of Cosmetology is dedicated to protecting the health and safety of Minnesota citizens and visitors by regulating the practice of cosmetology. The Board is comprised of seven board members representing each cosmetology license type and the public. Board staff is comprised of five divisions and more than 20 employees. The Board oversees more than 33,000 practitioners, 5,300 salons, and 38 schools across the state.
The Administrative Assistant serves as the primary receptionist for the Board, receiving and registering guests, answering phone calls, and handling general front desk responsibilities. The incumbent communicates regularly with licensing applicants to answer questions, explain requirements, resolve problems, and assist with completion of applications and related topics. This role requires effective interpretation and communication of statute and rule requirements to the applicants, licensees, and the public through written, verbal, and in-person communication. The incumbent also works across agency divisions to complete special project assignments. Work projects include but are not limited to creating and tracking invoices, drafting correspondence, running reports, creating forms and documents, data entry, copying, scanning and filing documents, handling cash payments, processing mail, and serving as the primary notary contact for the office after obtaining necessary certification.
Minimum Qualifications
Knowledge of communications sufficient to compose correspondence with accurate spelling, grammar and punctuation; and to communicate effectively with internal and external customers.
Customer service skills sufficient to: (1) provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence; (2) effectively communicate and elicit information with tact and diplomacy in difficult situations; and (3) efficiently resolve customer problems.
Word processing skills sufficient to develop and modify a variety of correspondence, records, and reports; and develop forms and charts.
Data entry skills sufficient to create database records and update entries or create and apply the basics of spreadsheets and supply/retrieve information in databases.
Desktop publishing skills sufficient to assist with document creation including meeting materials, publications, presentations, listings, and other items using Microsoft Word, PowerPoint, and Excel.Desktop publishing skills sufficient to assist with document creation including meeting materials, publications, presentations, listings, and other items using Microsoft Office, Adobe, or SharePoint.
Math skills sufficient to apply payments and maintain complete and accurate deposit records.
Preferred Qualifications
Associate degree or higher.
Customer service experience.
Experience in licensing or compliance.
Skills to succinctly communicate complex rules, policies, legislation, and procedures to a variety of audiences, both verbally and in writing.
Experience with cash-handling and accepting all forms of payments.
Experience multi-tasking and working in a fast-paced environment.
Ability to understand, interpret and apply statutory language.
Ability to handle confidential data.
Additional Requirements
This position requires successful completion of pre-employment reference checks. To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Applicants who are selected for an interview may be required to provide a writing sample.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.